Instructions

Follow the steps below to complete your order
Optionally, you may follow this instructional video

1) First you have to create and verify a Coinbase.com account, after that you can purchase Bitcoin. Within Coinbase there are multiple payment methods to buy Bitcoin, such as Paypal, Credit card, Sofort, Apple- & Google Pay, SEPA & Bank transfers, et cetera.

2) Sending Bitcoin costs money (transaction fee), you always have to buy around €5,00 more than the order requires (this amount may vary depending on how busy the network is). This is because after buying the Bitcoin, you also have to send them to us. This way, you will have enough Bitcoin in your account to pay for the transaction fee and for your order.

3) Place your order on our website. Your RKPay payment screen with your unique payment information will automatically open. To copy the payment address, press the copy icon located behind the payment address. Send the Bitcoin from Coinbase to your orders’ unique payment address. It will ask you how much fiat ($, €) you wish to send. If possible, change this to Bitcoin. Insert your orders’ unique bitcoin amount here, also located on the RKPay payment screen. If you don’t have enough Bitcoin for your order (because of the fees) consider buying a bit more to succesfuly complete your order.

4) After sending the Bitcoin to us, wait around 15 minutes and then check your inbox and spam folder for our confirmation e-mail. Keep your RKPay screen open to check the payment status!

5) If they ask you what the name and address is of the receiver. Or ask you the purpose of the transfer. Just fill in your own name and address, and tell them the purpose of the transfer is to store the Bitcoin safely in your own personal wallet. This is a very logical reason, since exchanges like Coinbase can be hacked. And your personal wallet can’t be hacked without your private key, that only you own.

If you have any questions, please feel free to contact us.

Thank you for your trust.

Best regards,

The Ritalin Kopen team